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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

96% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Opened a current account,didn't use it for a while b...

Opened a current account,didn't use it for a while but when I did I found it really easy to use,it tells me 10 seconds after I have done a transaction where I have done it and for how much..... Halifax never did that! Reviewed on: 15th February 2024

Great bank

Great bank with cash back and good interest rate on saving money Reviewed on: 15th February 2024

Excellent bank - Chase bank beats all the other bank...

Excellent bank - Chase bank beats all the other banks by far. This is from an ex First Direct customer of 20+ years. Reviewed on: 15th February 2024

Simple and effective with no charges what more could...

Simple and effective with no charges what more could you want Reviewed on: 15th February 2024

Chase's expert banking

Anytime I've had an issue with purchases I wasn't aware of chase customer service has always been there to put my mind at easy, I had been scammed during the halfway point in 2023 and with the troubles of anxiety chase offers support via a chat option which helps tremendously, alongside this saving money is so good especially for those who compulsively buy products online earning cashback and having some of that money put in a round up account which is safely out of sight meaning I do not notice it there until it has built itself above £50 which can help a lot during tough weeks, chase also notifies me when I have had money hit my account the second it does and with an exciting party popper emoji which makes me feel happy about having the funds hit my account, to go along with this if I ever lose my card people cannot clone the card details as there isn't any details on the card itself however you can easily find them on the app after securely opening it with a passcode or fingerprint, along with this if you do potentially lose your card and someone uses it online you will always get a notification and you can prevent the person from purchasing anything online, as a conclusion chase does everything to prevent the loss of money, they are efficient in helping their customers and they add that little bit of ease when it's gets to those tough times would fully recommend anyone who is looking to start or change accounts. Reviewed on: 15th February 2024

I have been very Happy with my Chase bank account I...

I have been very Happy with my Chase bank account I work in the Uk as a Carer and do travel a bit . Home or abroad using the Xase card is the same ! Reviewed on: 15th February 2024

I’ve had a brilliant experience with chase bo proble...

I’ve had a brilliant experience with chase bo problems what so ever and is now my main bank account Reviewed on: 15th February 2024

Customer service is excellent.

Customer service is excellent. The person on the phone has always been able to sort out my request and has been most helpful and friendly. Reviewed on: 15th February 2024

Very easy to use app for transferring money between...

Very easy to use app for transferring money between your accounts Reviewed on: 15th February 2024

Easy to use app, easy to open an account with securi...

Easy to use app, easy to open an account with security to your money. I couldn’t expect more than what i get now. Reviewed on: 15th February 2024

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