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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Brilliant Account to Manage

Was easy to set up. Love the interest rates, savings pots and cash back incentives. Easy to pay people and transfer money. When made a query was answered and helped Reviewed on: 15th February 2024

Good bank

Apps easy to use, getting 1% cash back on purchase, account is always up to date Reviewed on: 15th February 2024

Help 365 days and any time the best safe card...

Help 365 days and any time the best safe card Reviewed on: 15th February 2024

Great to receive money for spend on current account

Great to receive money for spend on current account Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Simple but affective Reviewed on: 15th February 2024

My Debit card was not working as i tried wrong pin m...

My Debit card was not working as i tried wrong pin multiple times. The fraud detection system automatically blocked my card treated these action as theft/un-recognised use. I called customer service and they helped me to resolve this over phone by doing some checks and it got resolved without going to branch(I do not think chase has any physical branch). It also provides cash backs on my daily expenses on almost all merchant. Reviewed on: 15th February 2024

Been a great bank and love the cash back offer!

Been a great bank and love the cash back offer! Reviewed on: 15th February 2024

Chase Bank, ahead of the game!

Chase is by far, the best bank I have been with. They provide superior customer service 24/7, phone and chat, excellent interest rates, cashback, and I feel like a valued customer. I have noticed chase is leading the way with innovation, as I can see other banks are copying chase ideas like the yearly round up of where you spent your money. This won’t entice me back, it’s only a matter of time until I completely move over to chase for my day to day banking. If only I’d known about chase sooner. You pave the way on customer service, keep up the good work, thanks for rewarding customers who spend and save with you. Reviewed on: 15th February 2024

Good service

Any issues have quickly been dealt with but have never had any big problems with them Reviewed on: 15th February 2024

Have been using Chase for almost 2 years, it has bee...

Have been using Chase for almost 2 years, it has been easy and transparent to use. This includes in the UK and overseas Reviewed on: 15th February 2024

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