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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

An amazing experience with a bank!

An amazing experience with a bank! Card and account both worked 'out of the box'. Cashback for a year more than welcome. Helpful messaging. All in all, a comprehensive, effective, customer-friendly offering. Reviewed on: 15th February 2024

Switched, no regrets

Switched to Chase this year from another high street retail bank. No issues, great incentive on standard account and great app interface. Reviewed on: 15th February 2024

Excellent experience, great app too.

Excellent experience, great app too. Reviewed on: 15th February 2024

Good returns

I have been with the chase bank for several years and have made a lot of cashback Reviewed on: 15th February 2024

Absolutely love Chase bank.

Absolutely love Chase bank. Easiest banking app by far. Very straightforward to transfer to savings accounts and keep a check on everything Reviewed on: 15th February 2024

. Convenient and simple mobile application

Convenient and simple mobile application Reviewed on: 15th February 2024

Allows me perfect control of my finances.

Allows me perfect control of my finances……like the speed with which any transaction is shown on my phone. Reviewed on: 15th February 2024

Very good account no charges and get cash back

Very good account no charges and get cash back Reviewed on: 15th February 2024

Great app and love the cash back, overall a really g...

Great app and love the cash back, overall a really good experience. Haven’t found anything that I can fault so far to be honest. Would definitely recommend to friends and family. Reviewed on: 15th February 2024

This bank is standout from any other I have used.

This bank is standout from any other I have used. They have amazing customer service which is greatly lacking in this industry and they really reward customer loyalty. I’ve been with Lloyds and Halifax for over 24 years and never a loyalty offer or customer care. Reviewed on: 15th February 2024

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