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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Very easy to use and contact customer service any qu...

Very easy to use and contact customer service any queries quickly resolved Reviewed on: 15th February 2024

Lovely bank.

Lovely bank. When I travel chase the best bank. Reviewed on: 15th February 2024

Great service

Have rang Chase a few times, always friendly helpful staff. a great bank. Reviewed on: 15th February 2024

Easy to use , easy to access and easy to get help wh...

Easy to use , easy to access and easy to get help what more is there to say. Reviewed on: 15th February 2024

Good bank

1% cashback on spending and 5% interest rate on rounding are bonus. Good exchange rate when use card abroad. Only they need to lift up their interest rate on savings if other banks are offering more than chase Reviewed on: 15th February 2024

Great rates

Easy to use and navigate good rates Reviewed on: 15th February 2024

Exceptional Banking Experience with Chase Bank

I've been a loyal customer of Chase Bank for several years now, and I can confidently say that my experience with their current account has been nothing short of outstanding. From their user-friendly online banking platform to their exceptional customer service, Chase Bank has consistently exceeded my expectations. One of the standout features of Chase Bank's current account is its seamless integration with their innovative mobile app. With just a few taps on my smartphone, I can easily manage my finances, track transactions, and deposit checks remotely, making banking more convenient than ever before. Moreover, I've always been impressed by the level of professionalism and responsiveness displayed by Chase Bank's customer service team. Whether I have a question about my account or need assistance with a transaction, their representatives are always courteous, knowledgeable, and eager to help. Another aspect of Chase Bank that sets them apart is their commitment to security. I feel confident knowing that my personal and financial information is protected with state-of-the-art security measures, giving me peace of mind as I manage my finances online. Overall, I wholeheartedly recommend Chase Bank's current account to anyone in search of a reliable and feature-rich banking solution. With their user-friendly platform, top-notch customer service, and dedication to security, Chase Bank has truly set the standard for excellence in the banking industry. Reviewed on: 15th February 2024

Just brilliant!

Such an easy account to set up and once you get going there are brilliant perks, great interest rate and even cash back on every day spending. Very safe and secure.. Wouldn’t use any other bank now! Reviewed on: 15th February 2024

Chase people are the best of the best ;o)Xx

Chase people are the best of the best. They make you feel like they can help you with anything relating to a money Question. Sometimes it's just giving help to navigate the App or for me they were a lifesaver when I was on holiday in Dubai and they sorted a problem that I had with a Direct Debit. I felt like I was talking to one of my family/friends. I slept so well that evening that they rectified the problem. Even when I came back off holiday they sent me a message to check that everything was ok. - Super Super Service ;o)Xx Reviewed on: 15th February 2024

Easy and friendly to use, effective, excellent

Since I've been with the bank everything is easier, effective and straightforward. Reviewed on: 15th February 2024

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