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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Customer Service is outstanding always answer the ph...

Customer Service is outstanding always answer the phone 24 hrs a day promptly Reviewed on: 15th February 2024

Chase is Great

I have been using Chase as my main payment current account - to achieve 1% cash back and 1% on current account balances, Never let me down Reviewed on: 15th February 2024

Easy to use app, great benefits

Easy to use app, great benefits in the first year and continued into the second with a monthly investment of £500, encourages saving which is something other banks have failed todo. Now have a current account and a savings account. Reviewed on: 15th February 2024

Chase are excellent

Chase are excellent and communication is second to none, very easy to use even for older customers and great support at all times Reviewed on: 15th February 2024

Everything I need app easy to navigate

Everything I need app easy to navigate Reviewed on: 15th February 2024

Online Deposit and current accounts

Easy to use bank account and deposit choices too. Reasonable rates of interest and transferring between accounts is simple Reviewed on: 15th February 2024

The AP is just so easy to use.

The Ap is just so easy to use. It's fast so you can transfer money between savings and debit card in seconds. Perfect. Customer service is also easy to get hold of and so helpful and polite! Reviewed on: 15th February 2024

Great to use abroad

So easy to use the app- I put a fixed amount across onto my card and then get 1% back on my spending! Great to use abroad as the exchange rate is very good and no charges Reviewed on: 15th February 2024

Easy; straightforward and rewarding

Easy; straightforward and rewarding Reviewed on: 15th February 2024

No nonsense straight forward banking with a great app.

No nonsense straight forward banking with a great app. Reviewed on: 15th February 2024

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