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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

User friendly App Banking Service

User friendly App Banking Service…customer service very prompt, helpful and efficient Reviewed on: 13th February 2026

Chase are in the lead

Great easy to use app. Customer service best I've received from a bank. Rewards are competitive Reviewed on: 13th February 2026

Excellent customer service

Never had a problem, and customer service are extremely helpful when you need them. Above and beyond Reviewed on: 13th February 2026

Very happy with the notifications as soon has the ca...

Very happy with the notifications as soon has the card is used . Reviewed on: 13th February 2026

Quality service

The app is really easy to use. The assistance and help is great too. Reviewed on: 13th February 2026

Best UK bank!

Excellent app and prompt response on live chat. Really easy to use Reviewed on: 13th February 2026

Great banking experience

Had for a good few years and saving opportunities have been outstanding Reviewed on: 13th February 2026

The best

Great saving rate. Best I’ve found. Reviewed on: 13th February 2026

All good, very helpful when contacted

All good, very helpful when contacted Reviewed on: 13th February 2026

Easy to use and great value.

Easy to use and great value. I have the current account, savings and credit card and they’re all great with brilliant customer service should ever need it. I always recommend Chase to friends and they’re always grateful after! Reviewed on: 13th February 2026

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