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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

App is easy to navigate.

App is easy to navigate. Savings benefits is also good. Also love the round up feature Reviewed on: 15th February 2024

Intuitive, easy to use app

The app is so intuitive, I find it so easy to find all the information I need. I love the roundup savings account and the cash back which I have only ever had on a credit card before. Having used aboard yet to benefit from no transaction fees and the best conversion rates, which was my main reason for getting the card but will do so later this year. Reviewed on: 15th February 2024

All very good online bank........ ............

All very good no problem s yet..... .... Reviewed on: 15th February 2024

I like getting 1% cash back

I like getting 1% cash back on my current account and the app is so easy to use. Easy to transfer money in and out of my account. And no fees when I use my card overseas. Reviewed on: 15th February 2024

Excellent experience.

Excellent experience. Great app, easy to use. Only draw back is not being able to pay in over the counter Reviewed on: 15th February 2024

Never had a problem moved banks with no problems exc...

Never had a problem moved banks with no problems excellent customer service Reviewed on: 15th February 2024

When I rang to talk about a lost card I was called b...

When I rang to talk about a lost card I was called back within minutes and reassured very quickly. I love the fact that can use my card abroad with no charges. Reviewed on: 15th February 2024

Amazing bank, their round up and cash back services...

Amazing bank, their round up and cash back services are brilliant for a free/no charge current account. Reviewed on: 15th February 2024

The Best Current account is IN CHASE BANK

that's what I call A BANK, must have Reviewed on: 15th February 2024

Always on the ball

Always on the ball Customer service is excellent everything is dealt with straight away Reviewed on: 15th February 2024

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