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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

I’ve had a very positive experience with Chase Bank.

I’ve had a very positive experience with Chase Bank. Their mobile app is easy to use, customer service is helpful, and the range of accounts and financial products makes managing money simple and convenient. I also appreciate the rewards and benefits offered on their cards. Overall, Chase is reliable, modern, and a great choice for everyday banking. Reviewed on: 13th February 2026

Just fabulous.

Just fabulous. So easy to use and clean UX Reviewed on: 13th February 2026

Enjoy the round up savings feature

Enjoy the round up savings feature Reviewed on: 13th February 2026

Great bank account and excellent customer service

Great bank account and excellent customer service Reviewed on: 13th February 2026

My bank of choice

Chase has been my bank of choice since opening my account. They are easy to get hold of in a crisis and work through solution efficiently. Reviewed on: 13th February 2026

Excellent service since I opened the account

Excellent service since I opened the account Reviewed on: 13th February 2026

good current account services for banking but just o...

good current account services for banking but just online Reviewed on: 13th February 2026

Happy Customer

I opened a chase account initally just to use whilst travelling as I was able to use my debit card in Europe/Australia without exchange fees & also received better conversion rates. I now use it as my main bank & opened a savings account. Interest rate was boosted (for a period of time) which was well above all other providers. I had to contact customer service (via my App) when setting up the account & was very happy with their service. Reviewed on: 13th February 2026

App is easy to use, very helpful when needed.

App is easy to use, very helpful when needed. Great savings rates too and great for travel Reviewed on: 13th February 2026

Easy banking

Chase offer every thing I need in a current account with ease Reviewed on: 13th February 2026

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