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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Very user friendly and easy to both setup and use

Very user friendly and easy to both setup and use Reviewed on: 15th February 2024

1% Cashback on almost all purchases and a great savi...

1% Cashback on almost all purchases and a great savings rate too. The App is very easy to use and gives yo useful breakdowns of your monthly spending as well as a year in review video! Reviewed on: 15th February 2024

Best bank by far, good rewards and good interest on...

Best bank by far, good rewards and good interest on savings Reviewed on: 15th February 2024

Functionality and simplicity in an App

Love the functionality and simplicity of the app - and on the customer service front I am a big fan of the built-in chat service where you can ask a question and come back to it later when it's convenient. Reviewed on: 15th February 2024

Exceeded my expectations.

When required to help they exceeded my expectations. Reviewed on: 15th February 2024

Great app, Great Bank. Great customer service

From day one of using Chase, I have been extremely happy with not only the app but with their customer service and speed. I also have their savings account and their interest rates are very competitive 10 out of 10 Reviewed on: 15th February 2024

Great user experience when using the app

The user experience of the app is great. I have small savings accounts set up for various saving goals. And I love being able to see my nutmeg investments right next to my accounts. Reviewed on: 15th February 2024

Very good bank.

Very good bank. Easy to apply for. Reviewed on: 15th February 2024

So easy and a great way to manage your money...

So easy and a great way to manage your money Reviewed on: 15th February 2024

Functional and rewarding banking.

Functional and rewarding banking. I matter is feeling I get when banking with Chase. They may be new to the UK market, but the experience they give me outshines many established uk players. fantastic bank Reviewed on: 15th February 2024

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