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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Brilliant offering

Brilliant offering, well built app with clear UX considerations, good communication. Cashback is a strong bonus. More granular spending breakdowns would blow the competition out of the water. Reviewed on: 15th February 2024

Chase the easy bank

I found Chase very easy to set up, love the product being able to use my phone to control my banking and I’ve already recommended both my daughters and my wife to open an account Reviewed on: 15th February 2024

The ease of use on there app is brilliant.

The ease of use on there app is brilliant. Reviewed on: 15th February 2024

Great way to save the change and create pots to help...

Great way to save the change and create pots to help you save. Reviewed on: 15th February 2024

Excellent is the only word.

Excellent is the only word. From customer service to value for money, I wish I'd been with them for years, everything is simply that; Excellent. . Reviewed on: 15th February 2024

Excellent designed mobile app - so easy to use

The mobile app is easy to use and navigation between the different views is intuitive. The "home" screen provides access to all the key information like balance, latest transactions, and spend to date. Reviewed on: 15th February 2024

I found Chase when we'd sold our house and was looki...

I found Chase when we'd sold our house and was looking for a way to spread money around and be protected by the government guarantee system. Of the 4 other options we chose Chase was the winner by a country mile!! Reviewed on: 15th February 2024

Easy to start up.

Easy to start up. Easy to access Reviewed on: 15th February 2024

Excellent account services and interest rates.

Excellent account services and interest rates. Reviewed on: 15th February 2024

Very easy account to use.

Very easy account to use. Everything online and no need for long phone calls Reviewed on: 15th February 2024

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