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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Never had any problems, app is great!

Never had any problems, app is great! Reviewed on: 15th February 2024

Future of banking

Absolutely easy to use, great app features Reviewed on: 15th February 2024

Great bank account , easy to use and great customer...

Great bank account , easy to use and great customer service Reviewed on: 15th February 2024

Great communication between bank and customer in ema...

Great communication between bank and customer in emails and updates. Fantastic app layout and reliable banking. Reviewed on: 15th February 2024

Great bank with lots of extra features

Great bank with lots of extra features Reviewed on: 15th February 2024

Easiest account to manage .

I get interest on all my accounts. Love having different accounts for different savings all in one simple place to view and move about . The easiest account I have ever had. Reviewed on: 15th February 2024

Joined chase,expecting them to be the same as the ot...

Joined chase,expecting them to be the same as the other Banks but they are not, much better service all round, actually got time for the customer, everything explained well, easy app to use let's you know exactly we're you are with your finances,if you are unsure of anything you can call customer services 247 and they will help you no drama, Best Bank for me without a shadow of a doubt. Reviewed on: 15th February 2024

Easy to understand the site and incentives to use th...

Easy to understand the site and incentives to use the card. An approachable bank and definitely the best experience that I have had. Reviewed on: 15th February 2024

Almost Perfect but Just missing joint accounts

Almost perfect - Just missing joint accounts. Can have multiple currents for splitting day to day and bills which is a great feature.Interest and cashback also. Reviewed on: 15th February 2024

Cash back offer is great saving loads of money

Cash back offer is great saving loads of money Reviewed on: 15th February 2024

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