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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Great 1% cashback on travel, grocery shopping and ut...

Great 1% cashback on travel, grocery shopping and utility top ups Reviewed on: 13th February 2026

Brilliant people

Never had to call back or get frustrated waiting fot someone to help or answer a question your response and customer service is exceptional...out on your own Reviewed on: 13th February 2026

Best bank for current account

I’ve used other banks in the past for my current accounts but Chase has been the best, with the cashback and rewards services, easy to use app, and excellent customer service. Reviewed on: 13th February 2026

High competence low drama.

High competence low drama. No issues. Just works. Competitive product. Excellent customer service in the unlikely event it’s needed. Reviewed on: 13th February 2026

Seamless, good value and always working.

Seamless, good value and always working. Reviewed on: 13th February 2026

Very user friendly Easy app to use.

Very user friendly Easy app to use. Easy to set up Reviewed on: 13th February 2026

Love chase - amazing interest and rewards.

Love chase - amazing interest and rewards. Super easy to use and user friendly. Reviewed on: 13th February 2026

They are always at the end of the phone if you have...

They are always at the end of the phone if you have any problems or concerns Reviewed on: 13th February 2026

Easy to use app, good amount of marketing messages b...

Easy to use app, good amount of marketing messages but all relevant and doesn’t leave you feeling harassed! Great spending abroad too with exchange rates built in. Makes money easy to have all in 1 place! Reviewed on: 13th February 2026

Best around

Better than previous bank by far Reviewed on: 13th February 2026

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