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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Superb App

Reliable App. Easy to use. Excellent customer service. Good FX rate Reviewed on: 13th February 2026

Very prompt, very professional.

Very prompt, very professional. Great company and communication. Reviewed on: 13th February 2026

So easy even for me

Had chase account for couple of years. Couldn't be any easier to use even for me . Been to America couple of times and you great exchange rate . Chase banks every were . The banking app is great . Very happy oap using Internet banking Reviewed on: 13th February 2026

So easy to use on holiday easy to access taking mone...

So easy to use on holiday easy to access taking money out at a bank in Europe , and fantastic customer service would recommend to anyone Reviewed on: 13th February 2026

Opening a chase account and then a saving account wa...

Opening a chase account and then a saving account was so easy. I opened on recommendation from my son. Compared to other bank and saving accounts I hold this is head and shoulders above the rest. Reviewed on: 13th February 2026

Superb customer care!

Everytime I’ve had a problem, chase have sorted it for me ASAP, particularly charge back scheme on debit card. Reviewed on: 13th February 2026

App easy to use.

App easy to use. No charges for using card abroad. Reviewed on: 13th February 2026

Easy app to use and great efficiency, could not ask...

Easy app to use and great efficiency, could not ask for more really. Reviewed on: 13th February 2026

Attentive, intelligent people with a can do attitude

Attentive with a can do attitude switched on people looking to solve problems I may have with urgency … Also when I’ve had queries about card fraud first.. they refund my money, then they sort out the problem which I think is outstanding Reviewed on: 13th February 2026

Lots of benefits

Any queries are answered quickly, its great being able to have multiple accounts, love cashback and the round up facility. Reviewed on: 13th February 2026

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