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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

A very easy way to pay

When Chase was recommended to me I thought perhaps it being over-hyped, but the person who suggested it is a trusted friend and very wis about money. I am glad I signed up. The positives are many, including all kinds of little ways to help me to benefit from my money. I like the fact that the app on my phone works wherever I shop and that there are no numbers visible on the card which I occasionally use. The app is very easy to understand. Reviewed on: 15th February 2024

I found setting up account on the app easy and...

I found setting up account on the app easy and simple Reviewed on: 15th February 2024

seamless payments, love the app, love the bank

seamless payments, love the app, love the bank Reviewed on: 15th February 2024

Great bank account with good app experience and good...

Great bank account with good app experience and good benefit Reviewed on: 15th February 2024

Excellent banking experience

Very happy, and good interest and cash back too Reviewed on: 15th February 2024

My experience has been only positive - a simple and...

My experience has been only positive - a simple and easy to use app, great rates when using the card whilst travelling abroad and a great bonus of 1% cash back rewards on spending. When I’ve needed to engage on a small number of occasions with service area, they have been efficient and prompt. Overall a brilliant experience! Reviewed on: 15th February 2024

Happy experience with Chase.

Wanted a good experience when opening an account which was exactly what I got with Chase. The communication was excellent and concise which I thought was good. I would be very happy to recommend Chase to my friends and relatives. Reviewed on: 15th February 2024

Love Chase

Easy to use app, it ticks all the boxes Great customer service easy to get through to Reviewed on: 15th February 2024

Easy to manage my money

Easy to open online account. App is easy to use and I love having the option to roundup my spending. The multiple savings pot not only pays a good percentage to save but makes managing my money easy. Reviewed on: 15th February 2024

Excellent

Excellent banking experience - more than fintech Reviewed on: 15th February 2024

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