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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy bank, good saving

Never had any issues of transfer in or out of money, information and guidance always clearly provided when needed, saving rate is excellent, easy to view my saving trend and encourage me to save regularly, definitely worth recommending to family and friends Reviewed on: 15th February 2024

Love Chase!

Been with Chase a couple of years now & love it. App is easy to use, love the cash back & how easy it is to move money between accounts. Never had any problems so have never had to ring customer service. Interest rate could be a little higher on savings, there are a lot of better deals out there, but for convenience it's great. I would recommend Chase to everyone Reviewed on: 15th February 2024

Best decision msade

Having moved to Chase from a high street bank, I am impressed particular where every time a transaction is made you are notified, this in my mind is a security measure, notification of upcoming DD etc to be paid, giving something back 1% on all spends for the first 12 months All in all the best move I have ever made Reviewed on: 15th February 2024

Chase customer service excellent

If there is a problem Chase customer service sort it out efficiently with the minimum of fuss. Reviewed on: 15th February 2024

So easy to use and good rates.

So easy to use and good rates. Great communication. Ease of setting us additional accounts Reviewed on: 15th February 2024

Always available even though it’s online.

Always available even though it’s online. Good response time when you call and always polite when discussing anything. Reviewed on: 15th February 2024

Easy to set up account.

Easy to set up account.Easy to use app.Good customer service available quickly any time of the day.Best part is the cash back on your purchases and transferring these rewards to your savings account. Reviewed on: 15th February 2024

Easy to contact help and very quick to help

Easy to contact help and very quick to help Reviewed on: 15th February 2024

great banking app

Cashback and roundup are great features. The mobile banking app has everything you could ask for. Reviewed on: 15th February 2024

A pleasant change.

Innovative and refreshing customer focused banking. Reviewed on: 15th February 2024

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