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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Really appreciate the cash back option with chase an...

Really appreciate the cash back option with chase and the app is quite straightforward to use. Reviewed on: 13th February 2026

So easy to set up and use.

So easy to set up and use. Switch about 2 years ago and have not looked back Reviewed on: 13th February 2026

Excellent

Easy to speak to a person and chat any time very prompt efficient and professional Reviewed on: 13th February 2026

5* use this for savings and card payments *****

5* use this for savings and card payments ***** Reviewed on: 13th February 2026

Brilliant current account with Cash Back

Brilliant current account with Cash Back Reviewed on: 13th February 2026

Everything is good excellent bank

Everything is good excellent bank Reviewed on: 13th February 2026

All round good bank easy to set up and switch...

All round good bank easy to set up and switch Reviewed on: 13th February 2026

Amazing customer service easy to use and rewarded

Amazing customer service easy to use and rewarded Reviewed on: 13th February 2026

Support without the wait - Brilliant

Help is available via chat, without needing to stay online to receive replies - this is incredible compared to others, I love it. They are great and efficient to assist. Slightly disappointed that the cashback offer was scaled back, but it is still the very best account I have found all round. Reviewed on: 13th February 2026

Great bank, easy to deal with and love the app

Great bank, easy to deal with and love the app Reviewed on: 13th February 2026

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