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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

83% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Excellent rewards, good tools but buggy app

The rewards are excellent and the budgeting features on the app are very good. However it is a bit slow (up to 30secs opening and maybe a minute more to get the most accurate account balance) and sometimes buggy/crashes. Reviewed on: 15th February 2024

The app works wonderfully wel

The app works wonderfully well and very quick. If I need to transfer money in a shop to pay for something expensive the money is in my account immediately Reviewed on: 15th February 2024

Chase your savings

Have used Chase since they arrived to the uk. Simple and easy to use app and great money saving tools like round up and offers to help you save money when you spend. Great customer support when you need it too Reviewed on: 15th February 2024

Simple to set up, brilliant app and great customer s...

Simple to set up, brilliant app and great customer service Reviewed on: 15th February 2024

One of the best

The 1 percent cash back is amazing and it's very easy to use and has alot of features that can help me save even for someone who doesn't save at all Reviewed on: 15th February 2024

How banks should be!

How banks should be! Every bank should operate like Chase. A wonderful experience. No problems, no issues just great service and great rates! Reviewed on: 15th February 2024

Very satisfied for everything that Chase provides.

Very satisfied for everything that Chase provides. Reviewed on: 15th February 2024

Easy to set up and use.

Easy to set up and use. Pays interest on spending. Reviewed on: 15th February 2024

I’ve been with chase since they first opened to the uk.

I’ve been with chase since they first opened to the uk. And I have loved it. So helpful and such good rates. Easy to use app! I can’t fault it Reviewed on: 15th February 2024

No need for Currency Exchange

I never have to think of currency exchange when I travel, I just use my Chase debit card to pay in euros, dollars etc. I love the Roundup account, its a way of saving for holidays without noticing. Reviewed on: 15th February 2024

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