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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

I moved from a HSBC current account to chase over 12...

I moved from a HSBC current account to chase over 12months ago. I was very nervous about moving because I had been with the previous company for over 25years. It turns out that the worry was utterly unnecessary and needless. The ease of switching, the simplicity of the online app and benefits that I received and are still benefiting from only made me upset with myself for not doing it sooner. I’ve only had to call on 2 occasions, both times was through to a really polite and helpful “human” and even though the issues were actually my previous bank’s failures (confirmed by calling them after speaking with chase customer support team - 25mins on hold just to add) the advisor from chase knew exactly how to resolve and had already put everything in place to get HSBC to resolve it prior to me actually getting through to get then to rectify. Sorry for the long winded comments however these days too many people are quick to complain, but never actually take time to praise when things go well. Reviewed on: 13th February 2026

Quick, clear, simple

The account application and acceptance process was a model of simplicity, and speed. Clear communication throughout. Reviewed on: 13th February 2026

Great bank, supportive, flexible and dynamic to toda...

Great bank, supportive, flexible and dynamic to today’s needs. Great abroad and great to save. Reviewed on: 13th February 2026

So easy to use and monitor my accounts.

So easy to use and monitor my accounts. When I had 2 scam issues their customer service was amazing Reviewed on: 13th February 2026

Chase is easy to use and quick and easy

Chase is easy to use and quick and easy when using abroad to see the sterling value of purchases, and with easy pay other people on the app. Reviewed on: 13th February 2026

I am very pleased with my current account.

I am very pleased with my current account. If my card has to be changed it is very easy. I enjoy getting a little interest as well Reviewed on: 13th February 2026

Excellent customer service.

Excellent customer service. Plenty of information on upcoming payments.very quick response to sorting out any problems and worries about your account. Reviewed on: 13th February 2026

Very good current account easy to use with brilliant...

Very good current account easy to use with brilliant incentives Reviewed on: 13th February 2026

Highly recommend - great benefits for young people.

The cash back has been great, especially as I use this card for my food shop and travel expenses. It makes a huge difference. The app is always smooth running and I really enjoy how you can have multiple cards from one account. This helps when sorting out different bills. Reviewed on: 13th February 2026

Super fast reliable, low cost service

Super fast reliable, low cost service Reviewed on: 13th February 2026

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