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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

So easy even for me

Had chase account for couple of years. Couldn't be any easier to use even for me . Been to America couple of times and you great exchange rate . Chase banks every were . The banking app is great . Very happy oap using Internet banking Reviewed on: 13th February 2026

So easy to use on holiday easy to access taking mone...

So easy to use on holiday easy to access taking money out at a bank in Europe , and fantastic customer service would recommend to anyone Reviewed on: 13th February 2026

Opening a chase account and then a saving account wa...

Opening a chase account and then a saving account was so easy. I opened on recommendation from my son. Compared to other bank and saving accounts I hold this is head and shoulders above the rest. Reviewed on: 13th February 2026

Superb customer care!

Everytime I’ve had a problem, chase have sorted it for me ASAP, particularly charge back scheme on debit card. Reviewed on: 13th February 2026

App easy to use.

App easy to use. No charges for using card abroad. Reviewed on: 13th February 2026

Easy app to use and great efficiency, could not ask...

Easy app to use and great efficiency, could not ask for more really. Reviewed on: 13th February 2026

Attentive, intelligent people with a can do attitude

Attentive with a can do attitude switched on people looking to solve problems I may have with urgency … Also when I’ve had queries about card fraud first.. they refund my money, then they sort out the problem which I think is outstanding Reviewed on: 13th February 2026

Lots of benefits

Any queries are answered quickly, its great being able to have multiple accounts, love cashback and the round up facility. Reviewed on: 13th February 2026

Great app great perks lovey service really happy wit...

Great app great perks lovey service really happy with chase Reviewed on: 13th February 2026

Really easy to use, and great features that grow you...

Really easy to use, and great features that grow your income. Also love that the card doesn’t have any details on it but easy to get the details for shopping online from the app. Love the clear style of communication and ease of navigation. Highly recommend. Reviewed on: 13th February 2026

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