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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great rates of interest, user-friendly app, easy to...

Great rates of interest, user-friendly app, easy to swap money instantly, brilliant customer service being able to speak to a real (and helpful, friendly)!person straight away. Reviewed on: 15th February 2024

1% cashback :)

Love getting 1% cashback on everyday spending :) Reviewed on: 15th February 2024

Chase is the best bank account I’ve had, they pay in...

Chase is the best bank account I’ve had, they pay interest monthly. Reviewed on: 15th February 2024

Almost there on 5 stars

Cash back on purchase and separation of money is great - interest in these pots is also pretty good for instant access. The only element lacking is overdraft only Twain I didn’t give 5 stars Reviewed on: 15th February 2024

All great very helpful, great service

All great very helpful, great service Reviewed on: 15th February 2024

Quality fair banking

Good interest rates passed down, cash back option and round up with high interest Reviewed on: 15th February 2024

Best banking experience ever,

The easiest to run bank account I have ever had. It just works, at home or abroad. Fast, efficient, detailed and easy to use. Cannot recommend it highly enough. Reviewed on: 15th February 2024

Chase bank is easy to operate and secure.

Chase bank is easy to operate and is secure. Though it's new but the support is mature enough for everyday banking. Transferring funds between accounts had never been so easy. Reviewed on: 15th February 2024

Other banks will be CHASING after .

I have the app on my phone, very easy to pay, transfer and see how much you are spending. Love the round up bonus and interest in the savings account. I have recommended it to family and friends. Reviewed on: 15th February 2024

Superheros

When I had a problem with an unauthorised payment, I contacted customer services and they were able to immediately provide professional and courteous help. They even checked up on me a couple of days later. That's really awesome customer service. They also used smileys too, which is another bonus touch :) Reviewed on: 15th February 2024

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