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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Seamless transfer of account from Citibank.

Seamless transfer of account from Citibank. good intuitive app and responsive team when advice sought Reviewed on: 15th February 2024

Super easy to use and good value.

Super easy to use and good value. Also feel more secure with no card details on card. Love the cash back. Reviewed on: 15th February 2024

Great account.

Great account. Easy to open. Pays interest and cash back on spending. Updates really quickly with transactions. Apple Pay compatible. History of transactions easy access. Reviewed on: 15th February 2024

Love the interest you get on your savings

Love the interest you get on your savings Reviewed on: 15th February 2024

Clear no fuss banking

Clear easy to use app, keeps you updated with your transactions, No fuss signing in but safe, Plus rewards on purchases, and a easy saving option. I've recommended chase to family and friends . Reviewed on: 15th February 2024

Best banking app

The app is so simple and easy to use and in real time too. The customer service agents are British and understand what you say as well as understanding them. The chat option is just as simple. Love thos bank Reviewed on: 15th February 2024

Great & easy to use

Great! No nonsense & easy to use. Reviewed on: 15th February 2024

Great service, competitive rates and bonuses.

Great service, competitive rates and bonuses. Reviewed on: 15th February 2024

The app is clear and easy

The app is clear and easy to use so I've had no issues using it! So easy and reliable that I haven't needed to contact customer service! Reviewed on: 15th February 2024

Great bank, including round up account, no charges w...

Great bank, including round up account, no charges while using abroad . Reviewed on: 15th February 2024

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