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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Great banking and response from custo...

Great banking so easy to use and response from customer service excellent.Very happy with current account cash back and round up great saving way also interest rates good on savings .Very satisfied Reviewed on: 15th February 2024

Clear, Helpful, Attentive, Speedy, Efficient!

Chase have been amazing. I cannot praise the professionalism of the staff and the excellent communication, help and support I have found. They truly are excellent and I have recommended Chase to all of my friends and many are also now customers of the online bank. To sum up Chase I need to spell it out like this: Clear, Helpful, Attentive, Speedy, Efficient! Reviewed on: 15th February 2024

Nice and easy to use along with a good interest rate.

Nice and easy to use along with a good interest rate. Reviewed on: 15th February 2024

Simple and use to use app.

Simple and use to use app. Have had no issues and customer service has been quick and reliable Reviewed on: 15th February 2024

Very simple banking, it’s how it should be!

Very simple banking, it’s how it should be! Reviewed on: 15th February 2024

Ever since I switched my account to Chase ,

Ever since I switched my account to Chase , I have had received 1st class treatment and service Reviewed on: 15th February 2024

Excellent bank and customer service

Excellent 24/7 customer service, provides great offers and interest rates. Really easy to use the online banking app and love the fact you can create pots for savings as well as every day spending. Reviewed on: 15th February 2024

I like when they give me a cash back

I like when they give me a cash back Reviewed on: 15th February 2024

Easy to use and set up.

Easy to use and set up. Good communication if ever there’s something you need Reviewed on: 15th February 2024

VERY VERY HELPFUL

When ever I have needed any help with anything Chase have always helped me with a problem good or bad. Better than any bank with an actual branch location. nothing is ever a problem and a resolution is always found and I can’t think of any other bank that does that. Reviewed on: 15th February 2024

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