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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Best Digital Bank for both Current and Saving Account

Chase have the best current account online banking app I have ever come across and combine with their excellent saving account interest makes for complete easy cash access account on the market Reviewed on: 15th February 2024

Been with Chase for over a year now and can't rate t...

Been with Chase for over a year now and can't rate them highly enough! Communications are great, interest on current account was industry 1st, the mobile app has never crashed and is highly intuitive. Opening additional Current or Savings accounts is just a press of button. I hope they continue developing their services in the same manner. Reviewed on: 15th February 2024

Excellent service

Excellent service and brilliant money saving and interest gains. Reviewed on: 15th February 2024

Chase is great value for money and easy to use

The Chase current account is a great value for money and easy to use the fact that you get one percent cashback is brilliant, and also the fact that you don’t get charged any fees for using abroad. Takes a massive stress of having to use another provider when you gone on holiday away. The chase savers accounts are equally as good with a good interest rate. I like that you can easily set up more than one savings account, so you can keep your different savings for different things. E.g. HOUSE, Car, holiday, separate. I also like that you can customise the colours and symbols of each savings account to keep it organised. The only downside to use in Chase is that when transferring money on the app if you’re in an account when it goes to the transfer page, it will change the account. The money is coming from so you do you have to make sure that you have selected the right account. Apart from that I would highly recommend and have recommended Chase to any of my friends and family. Reviewed on: 15th February 2024

easy, user-friendly bank app with simple features

easy, user-friendly bank app with simple features Reviewed on: 15th February 2024

Fast to respond to queries via the app.

Fast to respond to queries via the app. Good rate of cashback on purchases, shame it’s now capped and also doesn’t include direct debits Reviewed on: 15th February 2024

Great bank

I have used chase in the uk and us and its never failed to give great service , I recommend to everyone Reviewed on: 15th February 2024

A rewarding bank, for now.

A rewarding bank, for now. I hope it stays that way. Reviewed on: 15th February 2024

Fantastic feature packed account!

I love the fact that I get instant notifications when I spend, I love the round up feature as well as the cash back. This is a great back account for every day spending as well as using abroad, I have had no issues at all with it. Reviewed on: 15th February 2024

Good customer service, good cashback every month if...

Good customer service, good cashback every month if you pay £500 in. Nice app, reliable, works well. Only downside is max. 1 phone, i have 2 phones so it would be great to have the app on both phones. Reviewed on: 15th February 2024

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