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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48921 reviews)

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4.94

Based on 48,921 reviews, last reviewed 24th Mar 2026

446700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Very well run service Very efficient customer service and great app Reviewed on: 24th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48921)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Absolutely Excellent.

Had a problem with a company that took money from my chase account unauthorised, within minutes chase gave me new card details and blocked company, absolutely excellent service. Reviewed on: 13th February 2026

Very efficient

Great interest rate , Very efficient , easy on line application , and app.to check balances and move money with ease to and from various accounts. Reviewed on: 13th February 2026

Such an easy app to use!

I use the app all the time and it’s so smooth to navigate and gives me all the info I need. I’ve got my 82 year old mum using it too and she finds it so easy, and loves the interest she can get on her savings! I recommend it to all my friends :) Reviewed on: 13th February 2026

A Trusted Leader in Modern Banking

My experience with Chase has been nothing short of exceptional. From the moment I became a customer, I have been consistently impressed with their professionalism, customer-centric service, and commitment to excellence. Chase offers a wide range of financial products that are both innovative and reliable — whether it’s everyday banking, lending solutions, or digital services. Their mobile app and online banking platform make managing finances easy and efficient, saving me time and giving peace of mind with its intuitive design and secure features. Reviewed on: 13th February 2026

Fabulous online bank I love how easy everything is a...

Fabulous online bank I love how easy everything is and great portal too. Reviewed on: 13th February 2026

Wry easy app and stay on top of the...

Wry easy app and stay on top of the DD Reviewed on: 13th February 2026

Great but a place to pay cashing would make it better

The only thing that would make it better, is if you could pay cash into the account. Maybe at a post office or some place similar. Reviewed on: 13th February 2026

Chase is a great bank, I have had no problems with t...

Chase is a great bank, I have had no problems with them and is great for using abroad as well they even give £50 each if you refer a friend or 2 Reviewed on: 13th February 2026

Great bank better than the high street

Great bank better than the high street Reviewed on: 13th February 2026

Brilliant online bank.

Brilliant online bank. The AP is excellent and easy to use. I also have savings accounts and credit card. Very happy. Reviewed on: 13th February 2026

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