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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48921 reviews)

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4.94

Based on 48,921 reviews, last reviewed 24th Mar 2026

446700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Very well run service Very efficient customer service and great app Reviewed on: 24th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48921)

Recommend to my husband , and he’s not tech , but he...

Recommend to my husband , and he’s not tech , but he finds it easy to use Reviewed on: 13th February 2026

Everything with them is easy and smooth from receivi...

Everything with them is easy and smooth from receiving money to being refunded Reviewed on: 13th February 2026

No problems encountered at all since opening my acco...

No problems encountered at all since opening my account. Reviewed on: 13th February 2026

Products that actually work and amazing customer ser...

Products that actually work and amazing customer service Reviewed on: 13th February 2026

Brilliant bank and customer service

Brilliant bank and customer service Reviewed on: 13th February 2026

Operationally very slick.

Operationally very slick. Less so when I try to speak to a person. Reviewed on: 13th February 2026

Everything is excellent with account

Everything is excellent with account Reviewed on: 13th February 2026

Quick to pick up the phone and responsive

Quick to pick up the phone. I was close to being scammed and needed to ensure the scammer was not connected to Chase. My call was answered promptly by Chase and my account and card secured. Instant messaging is also helpful, efficient and responsive. Reviewed on: 13th February 2026

Chase current account meets my needs exactly.

My current account is just what I was looking for, so Chase's advertising of it was spot-on. It keeps me informed of how much I am spending and I love the warnings I receive when I am goint to use a PIN instead of contactless. Reviewed on: 13th February 2026

Straightforward app easy to use and utilise.

Straightforward app easy to use and utilise. Reviewed on: 13th February 2026

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