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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

EXCELLENT BANK CUSTOMER SERVICE TOP QUALITY

EXCELLENT BANK CUSTOMER SERVICE TOP QUALITY Reviewed on: 15th February 2024

Great Bank.

I'm really happy with chase bank, easy app,friendly customer service. Reviewed on: 15th February 2024

Friendly helpful people

The service has always been great online but the few occasions I have had to deal with people they have been really friendly and helpful to problem solve and ensure that I received an outcome I was happy with Reviewed on: 15th February 2024

Great bank, does just what I need and cash back...

Great bank, does just what I need and cash back as well Reviewed on: 15th February 2024

My sister recommended a change to chase.

My sister recommended a change to chase. I will never go back. Absolutely thrilled with my account. I have both current and savings account with Chase great interest rates and great one percent cashback deal. Reviewed on: 15th February 2024

Top Class

Best ever. Amazing service. Plenty of extras Reviewed on: 15th February 2024

Free use abroad!

Free use abroad! I downloaded the chase app when I went on holiday as it is free to use! Reviewed on: 15th February 2024

Great app

Great app, efficient and easy to navigate Reviewed on: 15th February 2024

Cut above the rest

Simple to use app. Good savings rates, cash back on purchases and really helpful and knowledgeable staff to talk to when needed. Best service from any of the banks I use Reviewed on: 15th February 2024

Simple to manage and great benefits

Simple to manage my current account and with great cashback and round-up benefits. Chase called me to check a transfer I was making was legitimate giving me peace of mind. Reviewed on: 15th February 2024

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