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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Brilliant in every way

They have been brilliant any time i have contacted them. The app is brilliant ans i love the interest paid monthly Reviewed on: 15th February 2024

Foreign transaction.

Had an issue when abroad, I couldn’t use my card. Within 5 minutes of getting in touch. Issue all sorted. Reviewed on: 15th February 2024

Practical

Practical and easy to use! Interest ok savings and performance Reviewed on: 15th February 2024

Best company I’ve banked with.

Best company I’ve banked with. I’ve had no issues since joining chase, the rewards are unbeaten by any other bank, the app is easy to use and it is secure. Reviewed on: 15th February 2024

The cashback on everyday purchases is amazing you do...

The cashback on everyday purchases is amazing you dont even need to think about it and it saves up seprately. Reviewed on: 15th February 2024

Very good service never had any problems

Very good service never had any problems Reviewed on: 15th February 2024

21st century banking

Easy to use the on line app especially for making payments. Reviewed on: 15th February 2024

Really easy to use, intuitive app, simple setup...

Really easy to use, intuitive app, simple to set up an account, have recommended to several people including my mum in her late 60s who also enjoys it, we’ve been RBS bankers for decades so to get her to switch is big! Reviewed on: 15th February 2024

Excellent benefits.

Excellent benefits. Love the round up system Reviewed on: 15th February 2024

No problem

I’ve had two account problems concerning dealings with a third party, Chase sorted them out in a couple of hours. No talking to a machine. Reviewed on: 15th February 2024

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