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Chase Bank: Current account reviews

4.94
Based on 48,990 reviews, last reviewed 5th May 2026
21% decrease in 5 star reviews
in the past 90 days
78% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48990)

When i had to communicate 1st class app is superb an...

5
When i had to communicate 1st class app is superb and have everybfaith in the bank and the cashback is good Reviewed on: 15th February 2024

It is so good to see my money grow, and the round up...

5
It is so good to see my money grow, and the round ups are encouraging me to save and earn even more money. The whole concept of Chase has made me re think about my banking. Reviewed on: 15th February 2024

Easy to use APP and great to use world wide

5
Easy to use APP and great to use world wide Reviewed on: 15th February 2024

Trustworthy and very safe.

5
Trustworthy and very safe. When I was transferring some money recently they contacted me to check all was fine. Reviewed on: 15th February 2024

Excellent

5
Chase is an excellent bank and would recommend it Reviewed on: 15th February 2024

The One Bank Chase Online.

5
Excellent banking app very easy to use the app plenty of offers to keep you interested in different ways of banking. When I have dealt with customer services they are efficient, knowledgeable and sort your problem with the minimum fuss. 10/10. When abroad no transaction fee, notified on my phone within seconds of the purchase being made and the transaction converted to sterling instantly so I knew straight away how much I had spent. The currency converter in the app is also a god send. I can really say I don’t know another bank that could even be in the same league with Chase banking. If there was any body who deserved there bonus it’s the team that put all the Chase banking together and made it into the bank it is today. Reviewed on: 15th February 2024

Efficient, friendly and helpful

5
Have had to contact once and they were very helpful and resolve the problem. I then had a follow up call just to make sure I understood what they had done. Great communication letting me know when interest rates are changing to within days of the Bank of England changing theirs. Easy to us app Reviewed on: 15th February 2024

Amazing bank account, App & Customer Service.

5
Amazing bank account, banking app is the best, so easy & simple with fantastic features! Love everything about it! Customer service is also fabulous. I think Case is head & shoulders above everyone else. Reviewed on: 15th February 2024

Chase is the best bar none!

5
I love chase you speak to someone anytime you want. Plus you can text chat. Polite professional friendly staff never had a bad experience ever. Unlike my lifelong bank especially some my old bank manager left Reviewed on: 15th February 2024

Chase banking was easy to set up - gives cash reward...

5
Chase banking was easy to set up - gives cash rewards and notifies you on each transactions - also great for using abroad which is why I initially set up the sccount Reviewed on: 15th February 2024

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