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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Straitforward account opening process.

Straitforward account opening process. Great communication. Easy to use app.Grat account conditions Reviewed on: 15th February 2024

Very informative

Since joining I have found that every thing is easy to use and provides you with lots of information about your transactions Reviewed on: 15th February 2024

Easy to bank

It's great that it's so easy to bank with Chase, and a bonus that there's no charges when abroad. Reviewed on: 15th February 2024

Great bank

My sister recommended Chase bank after having a very positive experience.I was a bit skeptical about using an online digital bank but have so far found the App really easy to navigate. I like getting immediate notifications about my spending and it’s really easy to move/ transfer money as needed.I really like the ‘round-up’ feature, it’s surprising how quickly those roundups add up.I’m so pleased I took the plunge and opened a Chase account. Reviewed on: 15th February 2024

A pensioners veiw

At 77 l was worried about using an online account, but everything was simple. No problem at all. Reviewed on: 15th February 2024

Easy, safe and great banking app

Easy and straightforward app to use. Competitive interest rates, safe app to use, good saving accounts and extras such as round up account and cash back from spending from current account. Reviewed on: 15th February 2024

What a fantastic bank customer service 5* savings ar...

What a fantastic bank customer service 5* savings are amazing especially the 1% cash back and round up this bank goes the extra mile, and very friendly and personable Reviewed on: 15th February 2024

Quite simply Chase Bank is the best current account...

Quite simply Chase Bank is the best current account I’ve ever had, and I’ve had accounts at many different banks over the years. It was astonishingly easy to open an account in the first instance, even for a 70yr old, and everything about the way the app works is so intuitive it makes it supremely easy to use.Competitor beating interest rates on linked savings accounts, cash back rewards and customer services that are industry leading. Recently had an issue with a card payment whilst in a restaurant and even though the CS call centre was in the USA the service was intelligent, helpful, effective and quick. I do have 2 minor niggles.One, Chase is currently only listed by one credit reference agency. Two I wish the app displayed a running balance. I also wish Chase would hurry up and introduce a credit card. For me, having a current account with Chase is a no brainer. Reviewed on: 15th February 2024

Cashback feature is excellent and great interest rat...

Cashback feature is excellent and great interest rates, Live chat support is also super fast and efficient to ask questions where you have any problem or query Reviewed on: 15th February 2024

Chase bank is a reliable bank to bank with

Chase bank is a reliable bank to bank with Reviewed on: 15th February 2024

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