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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Best bank

User friendly app. Really good way to save Reviewed on: 15th February 2024

Great customer service and user friendly app

Great customer service and user friendly app Reviewed on: 15th February 2024

App is very user friendly, I like that the card is n...

App is very user friendly, I like that the card is numberless Reviewed on: 15th February 2024

Excellent App and very fair interest rates and incen...

Excellent App and very fair interest rates and incentives Reviewed on: 15th February 2024

Could not rate more highly!

Could not rate more highly! Easy to use app, and customer service actually answer the phone straightaway. Best banking service I’ve experienced in nearly 70 years of different bank usage. Excellent ! Reviewed on: 15th February 2024

Very informative relating to my account.

Very informative relating to my account. Mobile banking accounts are displayed very clearly and any questions or queries that I have raised via message have been responded to very promptly. Reviewed on: 15th February 2024

Helping me save!

Fantastic bank who care about their customers. Chase have really helped me with my savings, before having a chase account I was rubbish at saving money! Reviewed on: 15th February 2024

Highly reactive

They are so reactive to any issue, big or small, and work for a speedy resolution. Reviewed on: 15th February 2024

Excellent good to deal with.

Excellent good to deal with. I had an issue with a direct debit and they sorted it out straight away without any fuss. Reviewed on: 15th February 2024

So easy to move money around and so quickly transfer...

So easy to move money around and so quickly transfers as well. I will say so far spotless for me. Round ups and savings earn very good interest as well. Reviewed on: 15th February 2024

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