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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Account that rewards your custom

Account is easy to operate on my phone, Chase rewards it's customers paying cash back on transactions on their current account. I also use the optional round up facility with balances up to the nearest pound are put to one side and ear a competitive rate of interest. I have recommended to my son and my wife opened and account shortly after I did. We have both needed to ask questions from time to time, Chase were very quick to respond. Very happy with Chase. Reviewed on: 15th February 2024

So simple and easy to use, great customer service al...

So simple and easy to use, great customer service also and the cash back is great. I’ve recommended a ton of people already as it’s the best experience I’ve ever had. Really excited to continue banking with chase Reviewed on: 15th February 2024

A helpful, friendly and great rewards bank

Always helpful and friendly whenever I've had any questions or issues. Great rewards for money sitting in my account and for money I've spent Reviewed on: 15th February 2024

Chase Bank: A Winning of Stellar Service & High Yields

Chase Bank's customer service is exemplary, providing prompt assistance and clear communication. Their current account's 1% AER is competitive, offering a decent return on balances. The 4.1% AER for the saver account is particularly impressive, providing an attractive option for saving and growing funds. Overall, I am thoroughly satisfied with Chase Bank's offerings. Their dedication to customer satisfaction, coupled with competitive interest rates, makes them a standout choice for banking needs. Highly recommended for those seeking reliability and favorable returns on their savings. Reviewed on: 15th February 2024

fantastic bank account

I have enjoyed using the Chase app. I feel that the layout of the app and ability to make savings pots is excellent. Also, the account is very clear as to what rates you get Reviewed on: 15th February 2024

Great experience and great staff always available to...

Great experience and great staff always available to help resolve account related issues. Had my account blocked and only took few minutes to get it activated through the help of the excellent staff. Best bank Reviewed on: 15th February 2024

Very easy bank to work with the app is very simple t...

Very easy bank to work with the app is very simple to use and great customer service Reviewed on: 15th February 2024

Chase are fantastic!

Chase are fantastic! Amazing saving rates and current account rates, the app is easy to use and customer service is brilliant! Reviewed on: 15th February 2024

Great. 1% cashback and roundups has saved me hundreds

Great. Cashback is amazing. and love the round ups. the combo with both is the best. Reviewed on: 15th February 2024

Very easy to use also well laid out.

Very easy to use also well laid out. Appreciate the cash back facility. Reviewed on: 15th February 2024

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