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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

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Chase Bank Current account reviews (49016)

Excellent App and very fair interest rates and incen...

5
Excellent App and very fair interest rates and incentives Reviewed on: 15th February 2024

Could not rate more highly!

5
Could not rate more highly! Easy to use app, and customer service actually answer the phone straightaway. Best banking service I’ve experienced in nearly 70 years of different bank usage. Excellent ! Reviewed on: 15th February 2024

Very informative relating to my account.

5
Very informative relating to my account. Mobile banking accounts are displayed very clearly and any questions or queries that I have raised via message have been responded to very promptly. Reviewed on: 15th February 2024

Helping me save!

5
Fantastic bank who care about their customers. Chase have really helped me with my savings, before having a chase account I was rubbish at saving money! Reviewed on: 15th February 2024

Highly reactive

5
They are so reactive to any issue, big or small, and work for a speedy resolution. Reviewed on: 15th February 2024

Excellent good to deal with.

5
Excellent good to deal with. I had an issue with a direct debit and they sorted it out straight away without any fuss. Reviewed on: 15th February 2024

So easy to move money around and so quickly transfer...

5
So easy to move money around and so quickly transfers as well. I will say so far spotless for me. Round ups and savings earn very good interest as well. Reviewed on: 15th February 2024

Account that rewards your custom

5
Account is easy to operate on my phone, Chase rewards it's customers paying cash back on transactions on their current account. I also use the optional round up facility with balances up to the nearest pound are put to one side and ear a competitive rate of interest. I have recommended to my son and my wife opened and account shortly after I did. We have both needed to ask questions from time to time, Chase were very quick to respond. Very happy with Chase. Reviewed on: 15th February 2024

So simple and easy to use, great customer service al...

5
So simple and easy to use, great customer service also and the cash back is great. I’ve recommended a ton of people already as it’s the best experience I’ve ever had. Really excited to continue banking with chase Reviewed on: 15th February 2024

A helpful, friendly and great rewards bank

5
Always helpful and friendly whenever I've had any questions or issues. Great rewards for money sitting in my account and for money I've spent Reviewed on: 15th February 2024

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