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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

My favourite bank card

Just love my chase account I use it every week for my shopping and the bonus is great we found it great to work with on holiday abroad last year. Reviewed on: 15th February 2024

Overall, a great banking experience.

The interest rates are very competitive, the app infrastructure is very user friendly. The cashback incentive is very beneficial. Customer service on the chat forum is super efficient. Only very small downside is the ability to electronically lodge cheques, which I believe is being developed. Reviewed on: 15th February 2024

Always able to speak to a human being.

Always able to speak to a human being. Round up money passed back. Interest on current account. Excellent interest rate on savings account too. Text message confirmation of money spent instantaneously so you can check immediately Reviewed on: 15th February 2024

Very positive - interest at good rate and cashback.

Very positive - interest at good rate and cashback. Easy to use app Reviewed on: 15th February 2024

Excellent banking experience

Excellent banking system with multiple current accounts to sort money into and generous interest Reviewed on: 15th February 2024

Very good bank and have recommended to friends and f...

Very good bank and have recommended to friends and family Reviewed on: 15th February 2024

No way to export data to a spreadsheet- poor show Ch...

No way to export data to a spreadsheet- poor show Chase! Reviewed on: 15th February 2024

Easy to use their app, and very easy to set up.

Easy to use their app, and very easy to set up. Reviewed on: 15th February 2024

Fabulous bank.

Fabulous bank. Love the cash back and round up features. Interest earned every month. What’s not to love. Reviewed on: 15th February 2024

Modern banking

It has been very easy from setting up the bank account, receiving my card and it looks nice slick and modern. Reviewed on: 15th February 2024

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