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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Chase are great for currency exchange rates!

Chase are great for currency exchange rates! I have utilised my Chase cards multiple times in different countries and have always obtained a very competitive currency exchange rate. Chase do not apply any charges. I also like the round up and Chase also provide competitive interest rates on their savings accounts. Reviewed on: 15th February 2024

Great all round.

Easy to use app. Great cashback offer. Competitive savings account linked. Speedy response by customer service team. Reviewed on: 15th February 2024

The banking app is really easy to use.

The banking app is really easy to use. The customer service is excellent. On the occasions I have had to get in contact my problems have been resolved very quickly and everyone I have spoken to have been very nice and helpful. Reviewed on: 15th February 2024

Ever since I have I opened my account I have had no...

Ever since I have I opened my account I have had no troubles what so ever they get back to you when they say the would Reviewed on: 15th February 2024

Great bank.

Great bank. Fab app. Brilliant cashback and interest rates on savings. Reviewed on: 15th February 2024

Great and easy to use and amazing perks with earning...

Great and easy to use and amazing perks with earning money on cash back and so easy to save Reviewed on: 15th February 2024

Everything is just easy.

Everything is just easy. Payments are easy. Friendly call centre. Reviewed on: 15th February 2024

The app is simple and easy to use.

The app is simple to use. I can move money around easily and quickly and have multiple savings pots. I love being able to use my Chase current account abroad with no fees and have a secondary current account for spending abroad. I use roll up every day and have some spare cash at the end of the month in that pot. Reviewed on: 15th February 2024

Great bank - very quick to raise interest on savings...

Great bank - very quick to raise interest on savings when BoE rate went up. Great customer service via chat on the app. App is very intuitive and notifications are great. Reviewed on: 15th February 2024

Gives points, great to use at pay points

Gives points, great to use at pay points Reviewed on: 15th February 2024

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