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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Outstanding

Fantastic customer service & brilliant user interface via the app Reviewed on: 15th February 2024

Good, easy to use and no issues, as it should be.

Good, easy to use and no issues, as it should be. Reviewed on: 15th February 2024

Very useful but would like it international payments...

Very useful but would like it international payments though Reviewed on: 15th February 2024

Flawless customer service.

Flawless customer service. Best bank I have experienced in 44 years of banking. Reviewed on: 15th February 2024

Satisfsction

Start to finish setting up the account was simple. Customer focussed and customer orientated. Wish I’d had an account sooner Reviewed on: 15th February 2024

A years experience

I have been banking with Chase for over a year and I believe them to be very efficient and professional. The interest rates on both current and savings accounts are good and better than most. Reviewed on: 15th February 2024

Very straightforward to sign up and use.

Very straightforward to sign up and use. Customer service is responsive and knows the answers.. the app is brilliant compared to others I have used. I would have no hesitation in recommending Chase for online banking. Reviewed on: 15th February 2024

Good banking experience and savings

Good banking experience and savings Reviewed on: 15th February 2024

10/10 Bank - Highly Recommend

The whole experience with Chase from start until now has been seamless. Easy to use, really clear format on the app and customer service is great! Excellent Bank, I will be staying with them for many years to come… Reviewed on: 15th February 2024

Easy to use

Easy to use cash back on purchase is great Reviewed on: 15th February 2024

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