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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48938 reviews)

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4.94

Based on 48,938 reviews, last reviewed 25th Mar 2026

448100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Beware switchers Whilst I love the ease of opening a current account, if you want a savings account you have to have a current account. Beware any switchers: if you cl... Read more Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48938)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Always good communication and clear instructions.

Always good communication and clear instructions. Customers service excellent when I needed to call them and secluded my account and card promptly Reviewed on: 13th February 2026

Just great especially when travelling to the USA

Just great especially when travelling to the USA Reviewed on: 13th February 2026

Excellent service provider, banking app very easy to...

Excellent service provider, banking app very easy to navigate through providing excellent security. Reviewed on: 13th February 2026

Easy to use.

Easy to use. Best bank to have. Reward for customers. Reviewed on: 13th February 2026

Good banking provider.

I love chase especially when traveling to Europe or further afield, I love how chase converts my money to the local currency of the country I’m visiting. Reviewed on: 13th February 2026

Satisfaction all round

Good communication and terms and conditions especially when outside the uk. App is easy to use and provides all information one needs in a simple format Reviewed on: 13th February 2026

Chase current account

Had this account about 4 years ago now Reviewed on: 13th February 2026

...app is very quick to use

When using my card or transferring it’s a lot quicker than my other banks Reviewed on: 13th February 2026

Easy to use via app.

Easy to use via app. Enjoy round up and rewards, just sorry you stopped rewards on eating out etc. Keep it up Reviewed on: 13th February 2026

I'm totally blind.

I'm totally blind. I switched to chase because their accessibility on their app is exceptionally good compaired to any other bank that I've used. Their customer service is also extremely helpful with any issue given my disability too. Reviewed on: 13th February 2026

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