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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48929 reviews)

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4.94

Based on 48,929 reviews, last reviewed 25th Mar 2026

447300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent easy and effective banking. Excellent easy and effective banking. Online access is simple and easy to understand Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48929)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Awesome service and bank.

Awesome service and bank. Always on hand and very responsive to queries. Reviewed on: 13th February 2026

Decent, savings interest could be more

Decent, savings interest could be more Reviewed on: 13th February 2026

I’ve been a Chase customer for a while now.

I’ve been a Chase customer for a while now. Love the cashback, customer service on chat is usually great. They also offer decent savings rates & I’ve just got one of their credit cards. I also really like that they don’t charge a transaction fee on foreign purchases Reviewed on: 13th February 2026

I joined Chase in 2024.

I joined Chase in 2024. After a couple of months of using it, it became my primary bank account. This was because of a couple of reasons, 1. The excellent and instant customer service. Anytime of the day or night I can have instant communication and support from my bank especially by phone. Secondary the cash back option was very useful as a student, Reviewed on: 13th February 2026

Love it that i can use in usa without...

Love the fact that i can use my card in usa without fees. App is so easy to navigate too! Great customer service. Reviewed on: 13th February 2026

Have always found them extremely helpful and profess...

Have always found them extremely helpful and professional and have sorted any query thoroughly and quickly Reviewed on: 13th February 2026

Easy, fast responses, efficient processes

Easy, fast responses, efficient processes Reviewed on: 13th February 2026

Best current account

Clear & concise banking app, easy to use.Quick to respond to question & instant notification. Fully informed of changes & threats. So glad to have chosen chase. Reviewed on: 13th February 2026

Outstanding

Straightforward to setup & use - really well designed Reviewed on: 13th February 2026

Great app and great customer service.

Great app and great customer service when needed. It just works every time. Easy App, nice bonus features inc cash back Reviewed on: 13th February 2026

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