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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Faultless excellent service level.

Faultless excellent service level. Reviewed on: 15th February 2024

Fantastic and awesome service is what I receive from...

Fantastic and awesome service is what I receive from chase Reviewed on: 15th February 2024

Chase has been brilliant - the app is especially int...

Chase has been brilliant - the app is especially intuitive and well designed Reviewed on: 15th February 2024

Love this bank

Love this bank, so innovative and far better offering than other U.K. banks. The online banking is really user friendly, I like getting confirmation immediately of what I’ve spent, the round up offering is great and it’s amazing how much you save. Reviewed on: 15th February 2024

Excellent customer services.

Excellent customer services. A very useful banking app Reviewed on: 15th February 2024

Easy to use, clear terms, good returns

Easy to use, clear terms, good returns Reviewed on: 15th February 2024

Best online bank

Chase's app is easily the best mobile banking experience and far better than the offerings from other banks. The app is easy and intuitive to use, albeit slightly slow at times but nothing to be majorly concerned by. Chase offer great incentives such as highly competitive interest rates and 1% cashback. These are available to all customers unlike other banks. Reviewed on: 15th February 2024

One of the best

Great interest rates and benefits compared to others Reviewed on: 15th February 2024

Speedy response to issues.

Speedy response to issues. When ever I submit an issue, I get timely response and logical solution. Reviewed on: 15th February 2024

No more Chasing around.

Very easy to deal with. No hidden fees. Easy to use app. Reviewed on: 15th February 2024

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