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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48935 reviews)

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4.94

Based on 48,935 reviews, last reviewed 25th Mar 2026

447900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best Bank By Far Best bank I have ever dealt with, quick to offer support when required & have competitive savings rates Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48935)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Love it that i can use in usa without...

Love the fact that i can use my card in usa without fees. App is so easy to navigate too! Great customer service. Reviewed on: 13th February 2026

Have always found them extremely helpful and profess...

Have always found them extremely helpful and professional and have sorted any query thoroughly and quickly Reviewed on: 13th February 2026

Easy, fast responses, efficient processes

Easy, fast responses, efficient processes Reviewed on: 13th February 2026

Best current account

Clear & concise banking app, easy to use.Quick to respond to question & instant notification. Fully informed of changes & threats. So glad to have chosen chase. Reviewed on: 13th February 2026

Outstanding

Straightforward to setup & use - really well designed Reviewed on: 13th February 2026

Great app and great customer service.

Great app and great customer service when needed. It just works every time. Easy App, nice bonus features inc cash back Reviewed on: 13th February 2026

Always speak toan agent quickly.

Always speak toan agent quickly. Well spoken and well trained agents. Great app. Secure. Reviewed on: 13th February 2026

Very useful and easy to use

Find the app very easy to use and it’s easy to transfer money in and out and into savings. Reviewed on: 13th February 2026

Easy to app for account if you have a query you spea...

Easy to app for account if you have a query you speak to a person not a robot Reviewed on: 13th February 2026

Best bank I’ve ever used, they’re attentive; underst...

Best bank I’ve ever used, they’re attentive; understanding & helpful. Also the app is efficient. Reviewed on: 13th February 2026

Alternative products

Current account
from Handelsbanken 5.00 from 5 reviews
Graduate Current Account
from RBS 3.74 from 11 reviews
Student Current Account
from The Co-operative Bank 4.13 from 8 reviews

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