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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Used to be a Barclays customer

Used to be a Barclays customer, and after more years I can recall I changed as I just hated their banking app due to the difficulty in operation, the bank's inflexibility and Chases offers. They have been brilliant and love the ease of use and offers that make banking so much more of a pleasurable experience Reviewed on: 15th February 2024

Excellent service, easy to contact.

Excellent service, easy to contact. Reviewed on: 15th February 2024

Alert on sending money out, most secure on calling a...

Alert on sending money out, most secure on calling account holder double confirm transactions. Reviewed on: 15th February 2024

Easy to use, extremely valuable

Chase made everything easy from account setup, to understanding the app and they have tonnes of features that make banking and managing your money a lot easier. On top of this the 1% cashback and free international payments has given really solid value. The only issue I'd mention so far is that some of the offers such as cashback are time limited so this could tempt you to go to another provider. Reviewed on: 15th February 2024

Very easy to set up.

Very easy to set up. Very helpful real people when I have spoken to customer support. Reviewed on: 15th February 2024

Really good customer service even without branch in...

Really good customer service even without branch in the UK solve issues immediately Reviewed on: 15th February 2024

Happy customer...

I have never had any issues with chase and am very happy with the service and product. Reviewed on: 15th February 2024

Great online bank!

Great online bank, easy to use online service and fab customer service if you ever need it. Wasn’t sure about an online only bank at first but chase have been without fault and I wouldn’t hesitate to recommend them Reviewed on: 15th February 2024

user friendly interface, find everything on your fin...

user friendly interface, find everything on your fingertips, clean & clear transaction Reviewed on: 15th February 2024

Great user interface very easy to use great benefits...

Great user interface very easy to use great benefits including the cash back and good interest rates. Easy to set up the account only way to improve is allow for a Longer period of cash back Reviewed on: 15th February 2024

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