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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great bank simple efficient and professional

Great bank simple efficient and professional Reviewed on: 15th February 2024

Great bank with a solid app and nice benefits

Great bank with a solid app and nice benefits, such as the cash back and round up. Haven’t had to use customer service as never had any problems Reviewed on: 15th February 2024

Great bank, easy to use, and great customer service.

Great bank, easy to use, and great customer service. Reviewed on: 15th February 2024

Excellent company.

I moved to Chase for two reasons. I wanted to use my card abroad without excessive charges and I wanted a better customer service. They have been excellent. I wish I had gone with them from the beginning. Reviewed on: 15th February 2024

Super efficient and quick!

Super efficient and quick! I have really enjoyed the cash back feature and also have savings accounts with Chase. Reviewed on: 15th February 2024

My favourite bank

Chase offer an excellent rate of interest and the flexibility to move money very easily between accounts. I like cash back and round up features . When I had a query once the customer support was helpful and efficient. Reviewed on: 15th February 2024

Used to be a Barclays customer

Used to be a Barclays customer, and after more years I can recall I changed as I just hated their banking app due to the difficulty in operation, the bank's inflexibility and Chases offers. They have been brilliant and love the ease of use and offers that make banking so much more of a pleasurable experience Reviewed on: 15th February 2024

Excellent service, easy to contact.

Excellent service, easy to contact. Reviewed on: 15th February 2024

Alert on sending money out, most secure on calling a...

Alert on sending money out, most secure on calling account holder double confirm transactions. Reviewed on: 15th February 2024

Easy to use, extremely valuable

Chase made everything easy from account setup, to understanding the app and they have tonnes of features that make banking and managing your money a lot easier. On top of this the 1% cashback and free international payments has given really solid value. The only issue I'd mention so far is that some of the offers such as cashback are time limited so this could tempt you to go to another provider. Reviewed on: 15th February 2024

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