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Chase Bank: Current account reviews

4.86
Based on 49,010 reviews, last reviewed 7th Jul 2026
99% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026
Stephanie Derrick's avatar
Stephanie Derrick

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49010)

Excellent Customer Service

5
I have had to contact the bank a number of times and have always had any issues dealt with promptly & efficiently. Reviewed on: 15th February 2024

Always someone on hand to help at the end of the pho...

5
Always someone on hand to help at the end of the phone or by chat Reviewed on: 15th February 2024

Easy to set up, cash back on spending & good saving...

5
Easy to set up, cash back on spending & good saving interest rates Reviewed on: 15th February 2024

Great online bank!

5
Always on hand whenever you have a quick question with speedy and informative responses. Great incentives also such as cash back on all purchases and interest on current account also. Reviewed on: 15th February 2024

Easy set up, round ups and cashback are great benefi...

5
Easy set up, round ups and cashback are great benefits for saving Reviewed on: 15th February 2024

Easy to use

5
Easy to use and very flexible with cash back and round up facilities Reviewed on: 15th February 2024

Excellent product and great service

5
Excellent product and great service Reviewed on: 15th February 2024

Always receive outstanding customer service from The...

5
Always receive outstanding customer service from The Chase Team - so prompt and helpful Reviewed on: 15th February 2024

This is the best banking app on the market.

5
This is the best banking app on the market. Period. Reviewed on: 15th February 2024

Banking experience as an new customer is beyond expe...

5
Banking experience as an new customer is beyond expectation. The level of service and security of my money is beyond expectation. Especially using the card abroad away from my normal country of residence Reviewed on: 15th February 2024

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