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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very good

Very good and easy to use app, customer service is always helpful. Reviewed on: 15th February 2024

Chase accounts

I changed to Chase for both my current and savings accounts Reviewed on: 15th February 2024

Customer service contact

Customer service very good, I have had to contact them due to unknown payment on my account. They were very quick and resolved the issues straight away. Leaving me feeling very relieved and safe. Reviewed on: 15th February 2024

Deposit of cash

Excellent service on every front. Only problem is that it is a little difficult to deposit cash if there are no local branches. More Branches would be beneficial Reviewed on: 15th February 2024

Customer service was helpful and informative

Customer service was helpful and informative via the chat feature when I used it as I had a query. Being able to use the debit card while abroad with no fee is excellent and saves me having to worry about getting a specific travel card. Having 1% cashback on all purchases is also extremely handy. The only draw back from this account that I have noticed is that I cannot pay cheques in via the app which I recently had to do so had to use my other current account with a different bank for that. Reviewed on: 15th February 2024

I love my Chase account.

I love my Chase account. The app is so easy to use and I love cash back and the interest. Reviewed on: 15th February 2024

Why I use chase

Used abroad and this country (UK) no problem whatsoever I like the round up facility that also gives 5 percent interest and the ability to use other accounts to save Reviewed on: 15th February 2024

Great app and warning cashback on spending as well a...

Great app and warning cashback on spending as well as round up Reviewed on: 15th February 2024

Banking my way

No fuss banking where I can set up several savings accounts myself. Great for daily spending and get rewards too. Have recommended chase banking to many friends and family. Love that there's no fees for spending abroad. Reviewed on: 15th February 2024

Fantastic products and great interest rates .

Fantastic products and great interest rates . Customer service is second to none Reviewed on: 15th February 2024

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