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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Rewarding

A rewarding and efficient bank. They keep things simple and do it well. Reviewed on: 15th February 2024

Easy banking.

Easy banking.Fantastic service!!! Reviewed on: 15th February 2024

What’s to loose

Easy application process, easy to use, great fees, great for travel and saving. Fast delivery of the card too. Reviewed on: 15th February 2024

Great customer service and app.

Great customer service. Easy to use app. Reviewed on: 15th February 2024

Love their app!

Love their app! So easy to use and great features Reviewed on: 15th February 2024

It’s very competitive and secure.

It’s very competitive and secure. The service is top notch. Reviewed on: 15th February 2024

I love having confidence in my bank!

I love having my main account and then ‘side’ ones to keep money in for different expenses. It really helps my budgeting. Also it’s so easy to move money between them which gives me peace of mind and confidence when things get a bit tight. I love the Round Up facility and how easy it is to use the app and see what I’m doing with my money and what it’s doing for me! Reviewed on: 15th February 2024

User friendly

User friendly, makes easy to use and feel secure too Reviewed on: 15th February 2024

Customer Service

They have a really amazing customer aka the chat function within the app. They provide quick responses within 1 to 2 minutes even less than a minute. They provide useful information as well as sort out your problem as soon possible depending on the issue of course. I would recommend them just for that. They have the amazing round up and cash back rewards which is the main reason why I use Chase as they are best in the business when it comes to it. I’ve been using them for more then a good year or so probably more if I remember correctly apologies and will continue using them. Reviewed on: 15th February 2024

Good experience- easy to use online banking, good cu...

Good experience- easy to use online banking, good customer service, easy to access savings accounts, access to cash back Reviewed on: 15th February 2024

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