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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Fast efficient customer service.

Fast efficient customer service. Easy to use app and fast responses on chat if required Reviewed on: 15th February 2024

Opened an account in the last 6 months.

Opened an account in the last 6 months. Feel like I've joined the 21st century! Reviewed on: 15th February 2024

All great

All great service and the App is great as well. Interest rates are very competitive Reviewed on: 15th February 2024

Great for using abroad and saving rate

Great for using abroad and saving rate Reviewed on: 15th February 2024

Best bank by far

Banked with Chase for the past 18 months and this is the first time I have been impressed with a bank. Excellent customer service Reviewed on: 15th February 2024

A professional easy to use Bank

Chase do everything you would want in a professional easy to use way. Plus you earn interest. Reviewed on: 15th February 2024

Everything about this account is brilliant.

Everything about this account is brilliant I am advised immediately when I have spent money. The documentation is very clear Reviewed on: 15th February 2024

Super satisfied with Chase

I have only recently switched to Chase but I’m loving it so far. They offer great interest rates and the round up feature is great to boost savings. Chase also makes it easier to budget and reach savings goals with their easy to use interface. Reviewed on: 15th February 2024

Having been with Chase since September or thereabout...

Having been with Chase since September or thereabouts I really think all banks could learn from them. The app is so easy to navigate and as I have savings with them I can see everything that I need to know. Recently I had been scammed and from the moment I contacted Chase they were so helpful and eventually I got my money back!! A truly fantastic service from Chase. Thank you very much. Reviewed on: 15th February 2024

Great current and savings count along with good cust...

Great current and savings count along with good customer service Reviewed on: 15th February 2024

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