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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Does it well.

Chase does does it all as they say they will. Reviewed on: 15th February 2024

Great bank

Great bank, great communication, great benefits Reviewed on: 15th February 2024

Excellent bank everything is seamless and the cashba...

Excellent bank everything is seamless and the cashback is brilliant Reviewed on: 15th February 2024

I love everything chase has to offer.

I love everything chase has to offer. Could do with being able to open more pots Reviewed on: 15th February 2024

Excellent digital onboarding process.

Excellent digital onboarding process. This was seamless no need to post or provide additional verifications. App installation was good, app clear and easy to follow, no unnecessary clutter or clicks to clicks through multiple menus and sub-menus to complete actions or transactions. Reviewed on: 15th February 2024

It’s so easy to use.

It’s so easy to use. Easy to contact chase if I have any issues. Reviewed on: 15th February 2024

Great service

Easy to use and nice to have the incentive of cashback Reviewed on: 15th February 2024

Love the app and integration with Apple Pay

Love the app and integration with Apple Pay, the notifications in real time, the virtual card, the round-up facility and how easy is to deal with foreign currencies without being anxious about fees and exchange rates. Reviewed on: 15th February 2024

Fantastic bank

Really easy to set up and manage my account and great benefits too. Can’t fault them for anything. Reviewed on: 15th February 2024

Great Bank

So far so good, I have been with chase for 6 months and I am impressed. Reviewed on: 15th February 2024

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