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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Great bank with excellent app features

Great bank with excellent app features Reviewed on: 15th February 2024

Everything works as it should

Everything works as it should and on the odd occasion I have needed assistance the responses have been quick and the agents competent. Reviewed on: 15th February 2024

it's a user friendly & 1% reward was my favorite.

it's a user friendly & 1% reward was my favorite. To be improved for 24 hrs life chat with people but not a robot Reviewed on: 15th February 2024

Easy to use the website and great interest rates

Easy to use the website and great interest rates Reviewed on: 15th February 2024

Easy, quick and efficient service.

Easy, quick and efficient service. Have had no problems since set up. Reviewed on: 15th February 2024

Transparent banking.

Transparent banking. Clear guidelines and conditions. Rapid response from customer service. Exceeds my expectations Reviewed on: 15th February 2024

Great free perks to the account such as cashback.

Great free perks to the account such as cashback. Love that you can roundup to encourage saving too. Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Great value and useful linked savings account. Reviewed on: 15th February 2024

Their bank is amazing and customer support is always...

Their bank is amazing and customer support is always there to help for anything you need, being part of JP Morgan really for me their new app brings a whole new world of possibilities and to become the best banking app in the world :) Reviewed on: 15th February 2024

Just easy and modern way of banking :)

Just easy and modern way of banking, good you get cashback with everyday spend and they have 24/7 customer service on hand. Reviewed on: 15th February 2024

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