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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

All perfect.

All perfect. Great service. Always working. Reviewed on: 15th February 2024

Refreshingly simple banking with a great app.

Refreshingly simple banking with a great app. The account was easy to open and has quick to notify of money being deposited. A nice change from some of the legacy banks. Reviewed on: 15th February 2024

nothing beats this bank nothing in UK

nothing beats this bank nothing starting from % on saving overall to the cashback 1% in uk is only those expensive ones amex cards also i called for a chat with the people their customer service replying in a second and that was in 3 am in the morning as i was doing night i texted thinking will forgot what to ask until morning they reply in a second in 3 am thats was amazing never seen something like that before Reviewed on: 15th February 2024

Excellent all rounder

I have around 4/5 current accounts with different commercial banks since I was around 16. Honestly Chase has stood out the most not only because of the great savings rate it has for its savings account but also the 1% cashback incentive - as a student I saved so much and had money adding up and didn’t worry as much about being broke! Also the customer service especially the live chat function is amazing, they reply at any time if the night and are very keen to solve any issues. I remember messaging at 3am and had my issue resolved in ten minutes. Reviewed on: 15th February 2024

It’s been great- can everything do online and all in...

It’s been great- can everything do online and all info is available. Love that current account in credit interest and saving account interest rates Reviewed on: 15th February 2024

facilities especially when abroad.

Very good banking facilities especially when abroad. Reviewed on: 15th February 2024

Just a excellent bank, highly recommend

Just a excellent bank, highly recommend Reviewed on: 15th February 2024

Great cashback incentive scheme, app is user friendl...

Great cashback incentive scheme, app is user friendly and savings rates are proactive and competitive Reviewed on: 15th February 2024

Good bank to deal with , customer service is very go...

Good bank to deal with , customer service is very good and they always resolve issues promptly Reviewed on: 15th February 2024

Best bank in the world .

I can have up to 20 accounts in my chase app. I moved to them after years of being with Barclays. They wanted to charge me monthly to increase my account number. No thanks and the Chase switch service it it all perfectly. Reviewed on: 15th February 2024

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