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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

PositiveExperience has been positive

Experience has been positive and app is easy to use Reviewed on: 15th February 2024

The app is very versatile and easy to use and suits...

The app is very versatile and easy to use and suits all my needs Reviewed on: 15th February 2024

Very good very nice good bank

Very good very nice good bank a very good and easy experience Reviewed on: 15th February 2024

My chase current account was very simple to set up a...

My chase current account was very simple to set up and easy to use and the 1% cashback on everyday saving is great too. Reviewed on: 15th February 2024

Great an online perks which keep you in touch wit...

Great an online perks which keep you in touch with your finances. Love it that every time I spend ice transaction through on my phone. In Turkey at the moment and it works just as well. Reviewed on: 15th February 2024

made good experience with the bank

I have made good experience with the bank Reviewed on: 15th February 2024

All ways answers phone calls very helpful staff

All ways answers phone calls very helpful staff Reviewed on: 15th February 2024

Great Bank, Great rewards, great savings rates, easy...

Great Bank, Great rewards, great savings rates, easy to use and communicate with Reviewed on: 15th February 2024

Chase is the easiest banking app I have ever used.

Chase is the easiest banking app I have ever used. User friendly and can do everything you need to on it, I have never had to use the customer services! I still rated them 5* as I feel not having to use them is 5* in itself. The 1% cashback is also fantastic - a great perk for simply just banking with Chase. It's nice to feel rewarded from your bank. Reviewed on: 15th February 2024

paying cash in is impossible which makes banking as...

paying cash in is impossible which makes banking as the sole bank a major hassle Reviewed on: 15th February 2024

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