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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Have switched in the last year.

Have switched in the last year. Very reliable app and easy to use. Great current account product from which I benefit from the 1% cashback feature Reviewed on: 15th February 2024

Love the app and ease of doing everything plus custo...

Love the app and ease of doing everything plus customer support is amazing! Reviewed on: 15th February 2024

Good but the balance in the app is often delayed

Overall service is good but the annoying thing is the balance takes too long to update in the App sometimes so you aren't always looking at an accurate account balance. Reviewed on: 15th February 2024

I’ve loved Chase from the get go, it’s been so easy...

I’ve loved Chase from the get go, it’s been so easy to create an account and I eventually switched over from NatWest (poor bank and app) Reviewed on: 15th February 2024

I have lost or damaged a few bank cards and they hav...

I have lost or damaged a few bank cards and they have replaced them within 3 days and the app allows u to canel freeze and order new cards within mins brilliant bank they also have a reward part while spending ur money so u get cash back Reviewed on: 15th February 2024

Fantastic app and bank!

Fantastic app and bank! Have recommended it to anyone that asks, fantastic! Reviewed on: 15th February 2024

One not to ignore!

12 months with current account - easy to access and us to lose app ! 1% cash back a game changer for me …. Every single penny counts and I have used this to the max every month. love the 5% round up account! Taking care of the pennies amounted to almost £200 this year alone! Reviewed on: 15th February 2024

Good service, fast reply to enquires even at midnight

Good service, fast reply to enquires even at midnight Reviewed on: 15th February 2024

Chase bank - contemporary banking at its best

The digital bank is so user friendly and in spite of its global size is wonderfully responsive to customer enquiry. The interest options too are so appealing. Reviewed on: 15th February 2024

excellent !

excellent ! exactly what i need. top user experience perfect flow Reviewed on: 15th February 2024

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