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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

So easy to use!

It’s so easy to use and it’s surprising how quickly the 1% cash back brings Reviewed on: 15th February 2024

An easy to use account that pays rewards and provide...

An easy to use account that pays rewards and provides first class and superfast customer care. Reviewed on: 15th February 2024

Great bank

Ok great bank 1 percent on soending and best customer service Reviewed on: 15th February 2024

I joined chase bank after leaving Lloyds

I joined chase bank after leaving Lloyds and they are by far the best bank I’ve ever been with. Clear and well presented app and easy access to support when needed. Reviewed on: 15th February 2024

Good and really good.

Good and really good. I like the software Reviewed on: 15th February 2024

Modern banking without any fuss

Modern banking without any fuss, but with plenty of incentives like cash back. Reviewed on: 15th February 2024

Really easy to use app.

Really easy to use app. Reminders are timely and relevant. Banking made very simple. Reviewed on: 15th February 2024

Have switched in the last year.

Have switched in the last year. Very reliable app and easy to use. Great current account product from which I benefit from the 1% cashback feature Reviewed on: 15th February 2024

Love the app and ease of doing everything plus custo...

Love the app and ease of doing everything plus customer support is amazing! Reviewed on: 15th February 2024

Good but the balance in the app is often delayed

Overall service is good but the annoying thing is the balance takes too long to update in the App sometimes so you aren't always looking at an accurate account balance. Reviewed on: 15th February 2024

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