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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

My money My control

I have never been so well off as I can see my money so clearly and spend or save accordingly I am setting my daughter up an account to teach her to save Reviewed on: 15th February 2024

Chase the number 1 bank for all!

Chase has a really easy to use App. Communications are clear and the interest rates and savings benefits are awesome. I tell everyone about it so that they can benefit too. I really like the ‘’round up’ and cash back options that make me focus more on saving money. Reviewed on: 15th February 2024

Chase is an excellent bank.

Chase is an excellent bank. The only drawback is that I am unable to deposit cash or cheques. Reviewed on: 15th February 2024

Gotta luv the cashback!!

Excellent, easy to use app and I love seeing the 1% cashback building up over the month. Long may that feature remain. Everything just works and is easy to find so I haven't needed to contact customer services with any issues. Love chase! Keep it up. Reviewed on: 15th February 2024

Great customer service and great for use abroad.

On the occasions I have required help, Chase have responded immediately and professionally. Far more customer-friendly than other banks I've used. The 1% cashback is great, and being able to use an ATM in the USA with no charges is great! Reviewed on: 15th February 2024

Great bank!

Great app, nice looking card and customer service has been good each time I’ve reached out Reviewed on: 15th February 2024

1% cashback on savings is great and easy to set...

1% cashback on savings is great and easy to set up Reviewed on: 15th February 2024

Chase provides a comprehensive overview of account a...

Chase provides a comprehensive overview of account and great interest on all accounts Reviewed on: 15th February 2024

My kind of bank

Easy app. Cashback and interest. Secure card with no personal info. What’s not to love? Reviewed on: 15th February 2024

Fantastic, easy app

It has (arguably) the best, easiest app that I have ever experienced. Reviewed on: 15th February 2024

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