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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great app excellent customer service when you need it.

Great app excellent customer service when you need it. Excellent rates on foreign currency transactions. Reviewed on: 15th February 2024

I think this is the best current account I've ever...

I think this is the best current account I've ever had Reviewed on: 15th February 2024

Immediate resolution to issue identified

Immediate resolution to issue identified Reviewed on: 15th February 2024

Excellent customer service

When I had an issue with a payment I made whilst on holiday in Spain I was able to speak to a real person. They gave me some excellent advice which swiftly resolved the issue. Chase even called me a week later to make sure everything was all sorted. Reviewed on: 15th February 2024

Any problems are instantly sorted out don’t think I...

Any problems are instantly sorted out don’t think I will ever bank with anyone else….. Brilliant service interest on your current account and good interest rates on my savings too… Love the round up it’s like a little savings you don’t think about and at the end of the year you get a nice little lump sum… Also the rewards are good you get 1% back every time you spend Reviewed on: 15th February 2024

Excellent 1 yr cash back scheme.

Excellent cash back scheme. Only negative, it’s only for 1 year! Reviewed on: 15th February 2024

Chase away those blues

Easy app to use, 1% cash back on monthly spends, savings account for all interest earned, The round up option is a great way to save for a special treat. What’s not to like about Chase? Reviewed on: 15th February 2024

Use my card all the time.

Use my card all the time. I like it that I get notifications that money left the account. Reviewed on: 15th February 2024

Easy to set up and use.

Easy to set up and use. The fact that you don't have to visit a branch for anything is very convenient. Reviewed on: 15th February 2024

thay are brillant thay give 1 pernat cash back on de...

thay are brillant thay give 1 pernat cash back on debt card transactions thay alos have vevry good intrest rates on savings and give it on the currant acount as well this is just brillant thanks so me Reviewed on: 15th February 2024

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